In this dialogue, you will hear a conversation between a customer and a receptions at a Chipotle Mexican Grill

Speakers:

Receptionist (female): Alisha

Customer (male) : Trent

Dialogue Content:

Receptionist (F): Hi there! Welcome to Chipotle. Eating here or taking it to go?

Customer (M): To go, please. It’s my first time—what are my options?

Receptionist (F): No problem, I’ll walk you through it. We build everything to order. First, you pick a style:

• Burrito: everything wrapped in a warm flour tortilla

• Bowl: all the burrito ingredients served in a bowl (no tortilla)

• Tacos: three tacos on soft flour or corn tortillas

• Salad: chopped romaine with your toppings and optional dressing If you want something lighter or gluten-friendly, bowls, salads, and corn tacos are good picks. What sounds best?

Customer (M): Let’s do a bowl.

Receptionist (F): Great choice. Next is rice: white cilantro-lime or brown cilantro-lime—or you can skip rice.

Customer (M): Brown rice, please.

Receptionist (F): Got it. Beans next: black or pinto—or no beans.

Customer (M): Black beans.

Receptionist (F): Perfect. Now for protein. We have:

• Chicken (citrus-adobo, mild)

• Steak (grilled, a bit more peppery)

• Barbacoa (shredded beef, medium spice)

• Carnitas (slow-cooked pork, mild)

• Sofritas (spicy tofu, plant-based)

• Veggie (no meat, comes with fajita veggies) Any preferences on spice or diet?

Customer (M): Not too spicy. I’ll do chicken.

Receptionist (F): Chicken it is. Would you like fajita veggies—grilled peppers and onions?

Customer (M): Yes, please.

Receptionist (F): Awesome. Salsa time. We have:

• Mild fresh tomato (not spicy)

• Roasted chili-corn salsa (sweet, very mild)

• Tomatillo green (medium)

• Tomatillo red (hot) You can mix a couple if you want.

Customer (M): Mild tomato and the corn salsa.

Receptionist (F): Done. Toppings: cheese, sour cream, romaine lettuce. Extras are guacamole or queso blanco—those are an additional charge. Since you said not too heavy on dairy, what would you like?

Customer (M): Light cheese, no sour cream, some lettuce—and I’ll do guac.

Receptionist (F): You got it. Just a heads-up, guac is extra—still want it?

Customer (M): Yep, that’s fine.

Receptionist (F): Great. Any add-ons like fresh cilantro, a squeeze of lime, or extra salsa on the side?

Customer (M): Lime would be nice.

Receptionist (F): I’ll add lime. Would you like any sides—chips with salsa, guac, or queso?

Customer (M): Chips with salsa, please.

Receptionist (F): Cool. For drinks we’ve got fountain drinks, bottled water, and some sparkling options. Want one?

Customer (M): A sparkling water.

Receptionist (F): Perfect. Quick check: any allergies I should know about? Most items are gluten-free except the flour tortillas; dairy is in cheese, sour cream, and queso; guac is vegan.

Customer (M): No allergies—thanks for checking.

Receptionist (F): Awesome. Your order is a chicken bowl with brown rice, black beans, fajita veggies, mild tomato and corn salsas, light cheese, lettuce, guac, lime on the side; plus chips with salsa and a sparkling water. Anything else?

Customer (M): That’s everything.

Receptionist (F): Great! I’ll ring that up. It’ll be ready at the end of the line in just a minute. Would you like a receipt?

Customer (M): Yes, please.

Receptionist (F): Here you go. Thanks for stopping by—enjoy your lunch!