In this English Talk, you will hear a conversation between a female customer and a female receptionist for ordering a cup of coffee in a McDonald's Restaurant.

Speakers:

Receptionist (female): Reema

Customer (female): Alex

Receptionist: Hi there, welcome to McDonald’s! What can I get started for you today?

Customer: Hi! I’m looking for a cup of coffee, but I’m not sure which one to get.

Receptionist: No problem at all. Do you prefer something hot or iced?

Customer: Hot, please.

Receptionist: Great. Here are our main options:

• Premium Roast brewed coffee, regular or decaf. Smooth and classic—you can add cream and sugar.

• Americano, which is espresso with hot water—bolder and cleaner.

• Espresso drinks like lattes, cappuccinos, and mochas. Lattes are creamy and smooth, cappuccinos are lighter with more foam, and mochas have chocolate.

• We also have flavored lattes: vanilla, caramel, hazelnut, and sugar-free vanilla. If you ever want cold drinks, we do iced coffee, iced lattes, and blended Frappé-style drinks like Caramel or Mocha, but hot works too!

Customer: I like something smooth and a little sweet, not super strong.

Receptionist: Sounds like a vanilla latte would be perfect—mild coffee flavor, creamy, and gently sweet. We can adjust the sweetness, too. Caramel latte is a bit richer, and mocha adds chocolate if you want that.

Customer: Let’s do a vanilla latte, but not too sweet.

Receptionist: You got it. What size—small, medium, or large?

Customer: Medium.

Receptionist: And for milk, would you like whole or nonfat?

Customer: Nonfat, please.

Receptionist: Would you prefer regular vanilla or sugar-free vanilla?

Customer: Sugar-free, please.

Receptionist: Perfect. Light on the syrup?

Customer: Yes, lightly sweet.

Receptionist: Great. Any extra espresso shot for a little more kick?

Customer: No, the standard is fine.

Receptionist: Awesome. So that’s one medium hot vanilla latte, sugar-free, nonfat milk, lightly sweet. Anything else for you today?

Customer: That’s all, thanks.

Receptionist: Wonderful. Name for the order?

Customer: Alex.

Receptionist: Thanks, Alex. Your total will be right up at the register. We’ll call your name when your latte is ready. Have a seat and we’ll have it out in just a couple of minutes!